Complete Shipping & Delivery Information
At www.basessport.com, transparency in our shipping process is important to us. This comprehensive guide explains every step of how your order reaches you.
Our Operational Base
www.basessport.com maintains its primary operations at the following address:
All inventory management, order processing, and customer service operations are conducted from this location.
Two-Phase Delivery Process
Phase 1: Internal Processing (48 hours)
This is the time we need to process your order internally. During these 48 hours, we:
- Verify your order details
- Prepare and quality-check items
- Package your order securely
- Generate shipping documentation
- Hand off to our carrier partner
Phase 2: Carrier Transit (3-5 businessday)
Once we release your package to the carrier, they estimate 3-5 businessday for delivery. This timeframe:
- Begins when the carrier scans your package
- Varies by destination and service level
- Is provided by the carrier as an estimate
Critical Understanding:
The total time from order to delivery is approximately 48 hours + 3-5 businessday. The 3-5 businessday transit estimate applies only after the 48 hours processing is complete.
Support & Inquiries
For detailed tracking or shipping questions:
We typically respond within 24 business hours.
www.basessport.com values your business and strives for shipping excellence.
Customer Service Department
www.basessport.com